Last updated: June 2026
1. Information we collect
We collect information you provide directly — contact form (name, email, company, phone, message), discovery call preferences, and job or project enquiries. We also collect standard technical data: IP address (hashed for analytics), browser type, pages viewed, and referrer.
2. How we use your information
To respond to enquiries, deliver services, improve our website, send communications you requested, and comply with legal obligations. We do not sell personal data.
3. Cookies and consent
Necessary cookies keep the site functional. Analytics cookies (Google Analytics 4) and session recording (Hotjar / Contentsquare) are used only with your consent. You can accept, reject, or customize categories via the cookie banner. Non-EEA visitors may receive a simplified default unless they opt out.
4. Legal basis (GDPR)
Processing is based on consent (marketing/analytics cookies), contract performance (responding to your requests), and legitimate interests (site security and aggregated analytics where permitted).
5. Third-party services
We may use Google Analytics, Google Ads conversion tags, Hotjar (Contentsquare) session analytics, email delivery (SMTP/SendGrid), and scheduling tools (e.g. Calendly). Each provider processes data under their own terms and our data processing agreements where required.
6. Data retention
Contact enquiries are retained as long as needed for business and legal purposes. Analytics logs are aggregated; raw page-view events are stored with hashed IPs and purged per our retention policy.
7. Your rights
Under GDPR you may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw cookie consent at any time by clearing site data or using browser controls.
8. Contact
For privacy requests: privacy@itgrows.today or via our contact form. We respond within 30 days as required by GDPR.